Terms of Service

Effective Date: [Insert Date]

Welcome to FORÈAL. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. General

FORÈAL reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products

We strive to display our products as accurately as possible. However, slight variations in colour may occur due to screen settings, lighting, and photography.

Product availability is subject to stock.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

FORÈAL reserves the right to change prices without prior notice.

4. Orders

Orders are confirmed only after successful payment.

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability. If payment has already been made, a full refund will be processed.

5. Payments

We accept secure online payments through authorised payment gateways.

FORÈAL does not store your debit or credit card information.

6. Intellectual Property

All website content, including images, logos, graphics, videos, designs, product descriptions and text, is the exclusive property of FORÈAL and may not be copied, reproduced, or used without written permission.

7. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.
• Provide false information.
• Attempt to interfere with website security or functionality.

8. Shipping Policy

FORÈAL partners with reliable courier services to ensure safe and timely delivery of all orders.

• Orders are processed only after payment confirmation.
• Once dispatched, customers will receive tracking details via email or SMS.
• Shipping is available across serviceable locations within India.
• Customers are responsible for providing accurate and complete shipping details.
•  FORÈAL will not be liable for delays or non-delivery due to incorrect address information.

9. Delivery Timelines

Estimated delivery timelines vary based on location:

• Metro cities: 3–7 business days
• Other locations: 5–10 business days
• Remote areas: 7–14 business days

Delivery timelines are estimates and may be affected by external factors such as weather conditions, courier delays, strikes, or unforeseen logistical issues.

10. Cancellation Policy

Orders can only be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled.

If a cancellation request is approved before dispatch, a full refund will be processed to the original payment method within standard banking timelines.

11. Returns & Refunds

FORÈAL does not accept returns or offer refunds for reasons such as change of mind, size issues, or personal preference.

Refunds are only applicable in the following cases:

• Order cancellation approved before dispatch
• Failed transactions where payment was deducted but order was not confirmed
• Any other exceptional case approved at FORÈAL’s discretion

For damaged, defective, or incorrect products, customers must refer to our Replacement Policy. A complete unboxing video is mandatory for all such claims.

12. Payments

We accept secure online payments through authorised payment gateways.

FORÈAL does not store your debit or credit card information.

13. Intellectual Property

All website content, including images, logos, graphics, videos, designs, product descriptions and text, is the exclusive property of FORÈAL and may not be copied, reproduced, or used without written permission.

14. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.
• Provide false information.
• Attempt to interfere with website security or functionality.

15. Limitation of Liability

FORÈAL shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website, including but not limited to loss of data, loss of profits, or business interruption, to the fullest extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless FORÈAL, its owners, employees, partners, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of:

• Your use of the website or products,
• Your violation of these Terms & Conditions, or
• Your violation of any applicable laws or third-party rights.

17. Force Majeure

FORÈAL shall not be held responsible or liable for any delay or failure in performance resulting from events beyond its reasonable control, including but not limited to:

• Natural disasters (floods, earthquakes, storms),
• Pandemics or epidemics,
• Government actions or restrictions,
• Labour strikes or disruptions,
• Internet or utility failures,
• Supply chain disruptions,
• Any other unforeseen circumstances.

In such events, FORÈAL reserves the right to suspend or delay services without liability.

18. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

19. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Kerala.

20. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Email : foreal.in@gmail.com

Phone: